I have known Kay professionally for over 20 years and have conferred with her on hundreds of workers’ compensation classification and audit issues. Kay and I have also participated in several classification or audit appeals at the California Department of Insurance. Throughout our professional relationship Kay has impressed me with her personal integrity and her commitment to fully understanding the classifications and audit rules contained in the Uniform Statistical Reporting Plan, and ensuring that they are correctly and consistently applied. Kay is committed to ‘getting it right,’ not just getting it done, and this is evidenced in her commitment to ongoing professional development and education.
–Brian Gray, Director, Classification Education and Development at WCIRB California